At Kekereke Traditional African Herbs we protect your privacy as if it were our own. We use the information you provide to us for the following purposes only: (i) to process your order(s), (ii) to reply to your questions, (iii) to provide our newsletter via email and/or our print catalog via postal mail, and (iv) to incorporate your feedback into improvements to our Website. We will not give, sell, or rent your personal information or specific account activity to anyone for any reason except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
Secure Ordering. At Chinese Herbs Kekereke Traditional African Herbs we use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order. The information is encrypted on your computer, sent through the Internet as encrypted code, and decoded on Kekereke Traditional African Herbs secure server. It cannot be read in transit.
Credit Card Fraud Protection. All major credit card companies protect cardholders against fraud, subject to a $50 deductible. At Kekereke Traditional African Herbs will protect you for this $50 portion in the highly unlikely situation that you ever encounter a demonstrably fraudulent charge involving our company and copies of the police report and credit card correspondence are submitted.
Other Payment Methods. If you are still hesitant about using your credit card online, we also accept payments by Paypal.
Information We Collect. When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us. We keep this information for our internal use; we do not share it with others.
When you subscribe to our newsletters or contribute to our reviews, Chinese Herbs Direct asks you for contact information. When you sign up for our newsletter we use your name and email address to periodically send you our newsletter and to inform you of sales and special offers. When you contribute to our reviews, your review will be posted on the website for the public to view. Your name will also be displayed. However, no information that would allow others to contact you will be disclosed by Chinese Herbs Direct.
You will automatically be registered to receive our e-mail newsletter unless you opt-out at any time by following the unsubscribe instructions in the newsletter or you may Contact US with the word UNSUBSCRIBE followed by your email address in your message.
If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card number for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to contact you in the event we have questions regarding your order or should we need to notify you of the status of your order. The credit card information we collect is used ONLY to bill you for products you purchase.
Tell A Friend. The information collected for our Tell A Friend program (friend’s name and email address) is used to send email to the friend letting them know about our site, the recommended product(s) and any first-time customer bonus. This data may be monitored to ensure that the feature is not used improperly.
Affiliates. We have an affiliate program that allows customers and other websites to earn money by directing people (through links) to our website. If you sign up as an affiliate, your contact information (website address and related information, email address, mailing and payment addresses, tax information and contact information) will be collected and you may earn commissions based on the sales you generate for Chinese Herbs Direct.
Opt-Out. If you decide to opt out of our newsletter, our emails provide you the opportunity to opt out of receiving communications from us. You can also opt-out by sending an email to Customer Support with the word UNSUBSCRIBE followed by your email address in the subject line of the email.
Links. This website contains links to other websites. Kekereke Traditional African Herbs is not responsible for the privacy practices or the content of such websites.
Delete/Deactivate. This website gives you the following options for removing your information from our database, to not receive future communications, or to no longer receive our service:
- You can Contact Customer Service directly.
- You can send postal mail to the following address: KEKEREKE Stock & Warehouse
578 Greene Ave
Brooklyn, New York 11216
- You can call Customer Service at (347) 634-8657.
Customer Service. We provide email links on our Customer Service and Contact Us pages that allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to everyone. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future. Your personal information is shared with third parties (such as manufacturers) only with your explicit permission.
Contacting Us. If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact:
KEKEREKE Stock & Warehouse
578 Greene Ave
Brooklyn, New York 11216